ForgeShift LLC (4381 Desert Rose Ave, Kissimmee, FL 34746, USA; contact contact@forgeshift.gloweb.cloud) is the data controller of personal data collected through ForgeShift (https://forgeshift.gloweb.cloud).
This policy explains what we collect, why, how long we keep it, and what rights you have. It is written to be honest, not exhaustive — if anything is unclear, write to us.
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Fulfilling your inquiry or project | Name, email, phone, company, project details | Contract (Art. 6(1)(b) GDPR) | 7 years (tax law) |
| Sending transactional emails | Email, project status | Contract | While project is active + 2 years |
| Marketing emails (only if you opt in) | Email, engagement signals | Consent (Art. 6(1)(a)) | Until you unsubscribe |
| Analytics & site improvement | Pseudonymised page views, device class | Legitimate interest + consent for cookies | 14 months |
| Customer support | The messages you send us | Legitimate interest | 3 years from last contact |
We do not sell your personal data and we do not share it with third parties for their own marketing.
We use the following service providers; each is bound by a data-processing agreement and processes data on our instructions only:
Some of our processors are located outside your country. Where data leaves the EEA/UK we rely on Standard Contractual Clauses (SCCs) and, where applicable, the EU–U.S. Data Privacy Framework.
Under GDPR / UK GDPR / CCPA you have the right to:
To exercise any of these rights, email contact@forgeshift.gloweb.cloud. We respond within 30 days. There is no charge for a reasonable request.
If you are in California, you also have the right to opt out of any “sale” of personal information. We do not sell personal information.
See our Cookie Policy. We do not place non-essential cookies without your consent.
The Site is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, write to us and we will delete it.
We use HTTPS everywhere, encrypted databases, restricted admin access, and routine backups. No system is perfectly secure — if we discover a breach affecting your data we will notify you and the relevant authority within 72 hours.
If we materially change this policy we will email registered contacts and post a notice on the Site at least 14 days before changes take effect.
For privacy questions: contact@forgeshift.gloweb.cloud.
For complaints in the EU you can also contact your local Data Protection Authority. In Ireland this is the Data Protection Commission. In the UK it is the Information Commissioner’s Office.
Last updated: June 9, 2026.